With our DBA Support you can ensure the availability, increase the reliability and improve the performance of your Oracle databases. We can provide DBA support for Oracle Databases that underpin any application whether it is Oracle or non-Oracle.
Our support clients are provided with support for the following;
Daily diagnostics checks and reports;
Pro-active performance monitoring and tuning
Pro-active maintenance – space management etc
Daily backup monitoring
Releasing bespoke software updates and managing change control
Close liaison with your technical staff to co-ordinate and plan support duties
The resolution of ad hoc DBA support calls to the Mokum Support Desk
A comprehensive knowledge transfer process to keep your staff fully informed of the resolution of support calls
The application of patches to resolve critical issues
The application of routine security patches
System recovery
Cloning of environments
Strategic planning, for example for:
- Capacity Planning
- Database Versions
- Backup strategy
- Recovery strategy
